Shipping & Returns

ONLINE SHIPPING POLICIES


TIFF Shop carefully packages and ships all our online store products worldwide from our retail store located at 350 King Street West, Toronto, Canada. When checking out online you will be presented various shipping options with the exact shipping charge for each option, which is automatically calculated based on your shipping address.

All online orders are processed in Canadian Dollars (CAD) & will be shipped out in 1-3 business days. Shipping timelines are provided to us as estimates by the shipping companies we utilize.


INTERNATIONAL SHIPPING: Customers are responsible to pay for any custom charges, duties or taxes charged to them by their country. Please note that the possibility exists that your order could be delayed in customs.



PAYMENT AND EXCHANGES

All online orders are FINAL SALE. We offer an exchange-only policy for all undamaged and unused goods within 14 days of purchase with the original receipt. In the case of an exchange of an online order, the customer is responsible for all shipping charges from and to the customer's location. Please contact tiffshop@tiff.net prior to sending back any products.